It's been a week since we received our seat cushions which are wonderful. Thank you for the impressive turnaround of less than a week and the excellent customer service that was provided.
this is to let you know that my cushions arrived first thing this morning and they are already on my sofa. It is as good as new!
Thank you for doing the job so quickly ..... I am sure to return!
I just wanted to say thank you for the replacement foam cushions.
I watched the video on how to use the upholsterers film and as instructed went very carefully, and all went perfectly.
It's made the sofa look like new again, and is as comfortable as it should have been in the first place. Thank you again Richard."
I collected my two leather cushions today and they are F-A-B-U-L-O-U-S. I am so, so thrilled with them. You have completely exceeded my expectations. I had no idea that they would look so fantastic.
"I just wanted to say thank you so much for the cushion. You provided an excellent service to me once again. Everyone I spoke to was helpful and polite. It is a real pleasure dealing with your company.
Thank you so much
Many thanks for the service. Order placed Monday, phone call Wednesday to arrange delivery, delivered Thursday. Excellent service and product. Will recommend without hesitation.
I received my cushions yesterday, thank you. I've just put them on my sofa and they look fantastic. They feel even better. Top job. Thank you very much.
This is to let you know that we are delighted with the cushions. We are no longer embarrassed by the state of our sofas and it's such a relief to no longer have that sinking feeling whenever we sit down!
Thank you all so much.
" Dear David and Sally,
The cushions arrived today as promised. I just wanted to send you a quick email to thank you for the great work you've done, and the excellent customer service. The sofa is like new and we are very happy with it.
We might send you our chair cushions in a few months as well.
Thanks for everything. We'll certainly recommend you to anyone that also needs this service.
Just a note to say huge thanks ! You recently filled some sofa cushions for me and they are fab ! Really firm and supportive but the doming makes them look really "natural". The service from start to finish has been amazing with regular calls to update me ! Wish I'd spent my money with you guys last time I needed the foam replacing ! Thank you !
Just wanted to let you know that we have received the cushions back and are over the moon at what a difference they have made.
I also wanted to pass on my thanks to everyone I spoke to there from initial enquiry to quotes and then dispatch, the whole process was simply brilliant. It's been a pleasure dealing with you.
I'm packaging up our footstool cushion cover today. It now looks shabby compared to the rest of the sofa. Look forward to dealing with you again.
"I have just received my second order,dispatched friday,arrived here tuesday morning,
Great service yes but incredible in that we are in deepest SW France. Thrilled with the advice and help offered on my latest projects. Look no further for the highest quality wrapped foam,recommend Jordans wholeheartedly.
Hope this helps
Regards Susie "
" Hi Dear David,
Just a quick note to let you know that we are delighted with the quality and comfort of the foam that you supplied me late last year for boat cushions, as per quote below.
We have just spent our first weekend this year on the boat with the re-foamed cushions, and the difference from the 26 year old ones that we replaced is extraordinary. The V33S is wonderfully comfortable to sleep on, and both my wife and I got up in the morning without the aches and pains that we had become accustomed to with the old cushions. And the laminate is so much more comfortable to sit on, without sinking through on to the hard wood below.
So I would like to thank you for the quality of your products, and the associated advice and service that you provide. I will be back at some point to order foam for the front cabin on the boat which still needs doing, however this will probably have to wait until next winter.
Sorry for not sending this sooner. Received my foam a couple of weeks ago now. I needed it delivering by a certain deadline which you managed to meet despite being extremely busy. Now covering the foam and it looks great. Once again thanks very much for not letting me down. An A1 service provided.
"David, just a note to say my cushions arrived at 12.30pm today. We're delighted with our now comfy sofas!
Thank you for all your help.
Cushions arrived yesterday and now fitted. Very pleased with the results.
Just a quick note to let you know that I am really pleased with my recently refilled cushions and to thank you for the excellent service you provided.
My sofa has been given a new lease of life, and I was very impressed by your helpful and friendly service, particularly Alan, I think, who was extremely knowledgeable and courteous, talked me through the various options , made no attempt to oversell in the process and was a pleasure to deal with. I would be happy to recommend your services to anyone.
Looking forward to a plumping free New Year!
Best wishes for 2016.
"Dear David My cushions arrived safely today just as you arranged. I put them on my furniture and I just wanted you to know how pleased I am with them. Not only with the look and feel of them (brilliant) but also the complete package of dealing with your company. From the initial point of accessing the web site, through the phone conversations keeping me informed of the choices, to the final product. Many thanks to all involved Melanie."
" Hi David,
Cushions have arrived and fit perfectly.
Thanks for all your help and advice, very happy with the feel and quality of the cushions.
Just to let you know that we received this parcel today and we are very pleased with the contents and the excellent service, thank you, Regards Mike S
" Dear David, Happy New Year to you. We are so delighted with the cushions they are perfect & a great fit, no more sinking. Kind regards Dale"
" Thanks for doing such a superb (and speedy) job on my leather sofa cushions, they are like new and I'm delighted!
" I am writing to you to say that I have received the cushions and I wanted to thank you. Fantastic quality and they have totally transformed my sofa's into the comfortable sofa's I thought they would be when I purchased them. They are only a year old but the cushions they came with were poor quality and even though I followed the instructions and care guide gradually they have become increasingly uncomfortable. As i suffer from ms I need something that is going to give support and comfort. I am so grateful and pleased these cushions are the same as I had in my old sofa's and they lasted 10 yrs! Thank you again
" Thanks for the caravan cushions ,excellent job, just what we wanted
" Thanks. Excellent fast service. Good quality and well-priced. I'll be back for more! "
Just wanted to say a huge thank you for getting my order to me so quickly. Great fit for my cushions and great service. Thank you.
" I recently purchased three sofa seat cushion refills from you on behalf of my son.
I just want to let you know that we were extremely impressed with your service and the cushions are now more comfortable than they have ever been!
Thank you very much,
"Absolutely totally brilliant and that is just the silk! First time no broken nails. The cushions as you can see are amazing. Beyond my wildest dreams. So comfortable and much better back support. I did wonder if I should just replace the seat cushions as I didn't want the back ones to look stiff. That would have been a big mistake. They look just like the feather ones did for five minutes after they were fluffed up.
I would wholeheartedly recommend your service to everyone. My only problem now is the single chair doesn't look so good. Next project!
Thankyou for organising such a speedy delivery to deepest France and at such a good price.
With very best wishes Susie. ."
" Hi there David,
A quick note to thank you for the fantastic cushions. They look wonderful, are clearly very well made, and are exactly what we wanted.
Thank you for the excellent service you provided as well. I am a very happy customer!
" Dear Sally,
my cushions arrived today, they are fantastic and so comfy.
Thank you very very much for your assistance in choosing which one I should choose.
I look forward to placing a order for the back cushions.
Just to say that sofa cushion arrives safely and fits perfectly!
Thanks for all you hard work and excellent service.
" Hi Sally
I was really surprised that the new cushions turned up today. That is what I call super-fast service - Thank you! It's only when you go to pick them up you realise how chunky they are! J It was a good job I had watched the video of you fitting them otherwise I may have struggled more than I did but they went on and wow what a difference they have made. It's like a totally different settee now. I can't begin to express how pleased I am.
Thank you all so very much
" Hi David,
Just to let you know that the cushions have arrived safely.
They have been 'installed' and I have to say, visually, it is a huge improvement!
I can't yet comment on comfort, haven't yet had a chance relax.
Thank you very much for your excellent customer service, sadly rare nowadays.
The cushions arrived safely and are absolutely fabulous!
Thank you so much for your excellent service, it was such a pleasure to purchase from your company.
With very best wishes
" Hi all,
a very big thanks for the two cushions that you made for us...I put them on our sofa last night and wow! What a difference..We are glad we did this rather than chucking the sofa out and getting a new one.
Our sofa was brought it 17 years ago and was a bit deflated, these new cushions have given it a new lease of life...
Thanks to all esp David..who talked me through the route of getting them done!
Fast service, fast delivery and great cushions!!
Many thanks for advising as to the delivery time for my order which did indeed arrive as promised on Tuesday morning.
The replacement foam cushions are exactly as i had hoped ,fitted my original covers a treat and are really comfortable.
They have bought a whole new lease of life to my beloved leather sofa.I shall be ordering a couple more for another sofa i have next month and
will be recommending you to anyone i know requiring the same products.
Once again many thanks for the excellent service
"Absolutely delighted with the sofa cushions returned today. "Better than new" would describe how we feel about the cushions - and why didn't we do it years ago: probably because didn't realise it was possible to make a better job than the bespoke manufacturer! Sincerely Francis and Agnes "
"Dear David and Sally, Many thanks for your help with the foam cushions. They fit absolutely perfectly and the upholsterer's silk made it so easy to put them in their covers. Kind regards, E R"
" Evening David,
Just to let you know the order arrived today at 10 am. All absolutely perfect and spot on with the measurements.
Many thanks for your super service and have a happy Christmas
" Dear Mr Jordan
I just wanted to say my cushions have arrived safely, and I am very pleased with them. It has been a pleasure to do business with you, you have been so helpful. I would be very happy to recommend you to anyone.
Best wishes for a Merry Christmas and a Happy New Year
" Your delivery arrived at 11:00 on 29th Oct, exactly as predicted!
The cushions now look fantastic!
"Hello, re invoice number ric-002 just to say thank you for an excellent service and a superb product, I will definitely recommend you to my friends, once again many thanks. Kind regards. Betty "
" Having had a bad experience with another online foam company it was a breath of fresh air to deal with Jordans. They responded quickly to my enquiry and understood my requirements. Communication was excellent with each step of the process explained and updates given. My order was packaged very professionally and given the size I was impressed that it was sent unfolded, unlike some other companies. Would definitely use again. "
" We received the finished cushions today thanks.
I must say your service is second to none, the finished cushions are even better than we expected, my wife thanks you too ..... but I think she's going be sitting for the rest of the day!!
Just a quick note to say that I was well pleased to receive my cushions back. They have made such a difference to my sofa. Thank you very much for your pleasant communication with your staff and prompt delivery back as stated.
Would definitely use you again and would definitely recommend you.
Received my cushion covers and just wanted to say how absolutely brilliant they are now!
Used to be so uncomfortable to sit on our sofa but now is a dream no more sagging foam where feel like nearly on the floor. Will recommend your site to friends and family as your a hidden gem!!
" just a note to say thank you, we received the cushion, my husband loves it, I haven't had a chance to sit on it yet
I will place an order in the next couple of months for the other chair and settee, thanks again LF."
"thank you, foam arrived today, it was an exceptional service and would highly recommend you, regards Marjorie ."
"Thank you for the return of my new filled cushions today. We are pleased with firmness and quick turnaround service from your company. Just a steam clean and we shall have our old suite looking like new. Carol"
Just like to say our sofa cushions arrived today and they're perfect!
Thank you again.
PS: Only drawback now is I can't get my aunt off the sofa."
"Just to let you know that I received the cushions this morning and I am really pleased with them. The sofa looks brand new. Thank you so much for your friendly telephone calls and advice.
" Hi Vicki I write to thank you and your Company. We have placed two orders recently for foam cushions to replace our hollow fibre (manufacturer supplied) sofa cushions. We are delighted with the cushions and found the whole process of ordering on-line through to delivery to have been incredibly simple and efficient. Your prices were great too. We just wish that we had replaced the cushions years ago ! Thank you for providing a great, straightforward service. David
Just wanted to say that I received my order this morning (Sat). Thank you so much for expediting the order for me, it was much appreciated. Ill be in touch for more in the coming weeks.
Many thanks for the good service.
My cushion has arrived as promised.
The quality is fabulous, I am more than happy with the quality of the foam and the service. I will definitely send you my other covers for filling and have no hesitation recommending you guys to friends and colleagues.
Have a great weekend.
Just received order back today
Wanted to say huge thank you as my wife tells me it's like we have a brand new sofa
" Hi Sally Just to say everything arrived as scheduled. Very pleased with the result and the sofa and chair have a completely new lease of life. If only other companies were as efficient, courteous and professional as Jordans. Many thanks Kind regards John "
Just to say I am very pleased with my cushions, my 15-year old sofas look brand new again. But I would advise people to send in all their cushions, as i broke two nails and skinned my knuckles trying to fit them myself!!
Nevertheless I am 100 percent satisfied with the product and service, thank you very much.
" Dear David,
I have, this morning, taken receipt of my cushions and would like to tell you how delighted I am with the new refills. Even now, they are pretty much as comfortable as the originals were when new. The overall look is superb and I feel as if I have a brand new sofa. I look forward to fulfilling my task of sitting around to make them even better! I will go now and resume that duty...........
many thanks and kind regards, G.O. "
"Just wanted to let you know that my order arrived yesterday ... such wonderful service! thank you so much for processing it so quickly, and double thanks for the lovely clear instructions, and for cutting it for me. It was a pleasure doing business with you .... thank you again. Beryl "
"I'm pleased to tell you that the topper has arrived. The courier delivered it just before lunch. It is now in place on the bed. Thank you for your prompt attention. With regards. Myrna "
"Sofa Cushions Just to say the cushions have arrived, as well as they look great on the settee and are particularly comfortable. Thanks again Grant"
" New cushions arrived today. Absolutely awesome job guys, thank you very much to all involved in making them. Looks like a new sofa, they fit perfectly and are very comfortable. R Craig. London. "
"The foam did arrive on the 20th, as predicted, thank you. We were away in the motorhome last weekend so have now tried it. The laminated foam has definitely made a considerable difference. The bed is now much more comfortable! Thank you for all your help. Regards Andy"
"The cushions arrived safely today and they are just perfect. Many thanks for a wonderful service. Kind regards Chris
"The cushions arrived safely and are a perfect fit. I'm very happy with them. please pass on my thanks to your team for an efficient and friendly service.
kind regards Karen smith "
"Just to say how pleased we are with our new boat cushions. They fit the covers perfectly. Thanks very much. Julie P "
"Brilliant, thankyou for such a quick response. Howen"
"Hi David, Thats fine, no problem. Good doing business with you. You were very helpful during our conversation and just to let you know, you offered the cheapest costs of all the online companies, that doesnt mean you can put your prices up lol. Thanks again Kevin C"
"Dear David, Received my order Thursday, very pleased, exactly what I wanted , thankyou for your services---JIM R."
"Thank you for your wonderfully prompt service. Kind regards Carolyn T"
"Good morning, In February you made laminated foam cushions for my boat (5 pieces) Just to let you know the boat has now sailed to sunnier climes, (Lanzarote) Having spent some time on the boat I can say the cushions that you made and supplied are superbly comfortable and exactly as required, many thanks. Regards Derek S"
" The level of customer service from Jordans at www.foamcushion.co.uk was outstanding. I was unsure which product would suit my needs best and initially sent an email enquiry with just one question. I received a very detailed reply which allowed me to go on and order exactly what I needed. I'm delighted with the results. The foam is excellent quality and without the help and advice I received I would have ordered the wrong type of foam for the high-usage seating area I've created. The foam I received is very hard-wearing and I'm so so pleased. Our dining area looks nicely finished now. Would definitely recommend this company to all. Hetrher T"
"Hi, David. Just to let you know our cushions arrived today and we are delighted!!! What a transformation it has made to the overall look of our settee,s. Once again thanks for the excellent and prompt service that your Company provided. Mr James A"
"received foam on time and really pleased with it. thankyou. B Smith"
"Hi My order came today as you said it would.. Extremly pleased with the foam good quality and with the guidance from your website fits well .. Thanks a lot Steve L"